Shipping policy

General Order & Shipping Information

Shipping Fees

Orders received by 11:00 am ET Monday through Friday, non-holidays, typically ship the same day. All other orders usually ship the following business day. Shipping normally takes between 3-7 business days depending on the order and your location.

We ship to any residential or business address in the United States. Currently, we do not ship to PO Boxes, APO and FPO addresses, or internationally.

We use UPS and USPS carriers to ship products depending on the items, size, and weight of the order. We charge a flat shipping rate as follows:

Standard

3-7 bus. days

Overnight

Next bus. day

Flat Shipping Rates

$8.99

$40.00

Oversized Items Flat Shipping Rates*

$8.99

$50.00

*Items that fall into the oversized shipping rates will be indicated as such on the product detail page.

Shipping Confirmation Emails

We will send you confirmation emails when your order is received into our system and when all or part of your order is shipped. A UPS tracking number will be included in shipping confirmation emails.

To check the status of your order(s) you can click on the Account Login link in the page header and follow the instructions there.

Shipping in Multiple Packages

If your order includes several items, your shipment may include multiple boxes. We will make every attempt to ship all orders completely and at the same time. However, we reserve the right to ship multiple-box orders separately and at different times if necessary, in an effort to deliver all the items in your purchase to you as quickly as possible.

Buy Online, Pickup in Store or Curbside

In checkout, you will have the option to have the order shipped or to pickup in-store. If you select pick up in-store there are no delivery fees and we will get your order ready for you to pick up at the curb or in the store if you wish.

Pickup is available from 10 am to 3 pm Eastern, Mon-Sat. Orders must be placed by 2 pm to be available for same-day pickup. You will receive an email when your order is ready for pickup (typically within an hour). Please follow these instructions:

Please bring your order confirmation and a valid photo ID.
For curbside delivery, please call us at (540) 463-5383 upon arrival and place your order confirmation and ID on the dashboard of your car.
Wait for us to bring your order to you.

Please note the pickup at-store option is available for credit and debit card payments only. The pickup option is not available when using alternative payment options such as Paypal, Google Pay, and Apple Pay.

If you wish to have some items shipped and some items picked up you will need to place two separate orders.

We reserve the right to disable this feature at any time for any reason.